(that happen in most meetings)...and how to deal with them

You will recieve access to a private course site with instructional videos, self assessment, tools and the 'facilitators' life ring'.

They interrupt. They won’t join in. The monologuer is doing it again. Something feels tense. There’s a power struggle. Oh, no...not this again… We’ll never get through the agenda at this rate.

And it goes on from there. We’re sure you can relate.

Gatherings of people are complex because people are complex, and when we get together in groups, the complexity of our relationships, personalities and agendas is laid out bare for all to see (except, usually, ourselves).

Add technology, a bit of uncertainty, and a dash of emotion, and YIKES, we are off to the races!

The good news is, the typical struggles you experience when leading or facilitating a group are totally normal, and utterly commonplace.

What’s more, there is a pattern in the chaos of all the difficult things that often happen in meetings. Which means there’s lots of simple adaptations we can make to bounce back, soothe the nerves, and get things back on track to keep everyone rolling. We’ll take a good, clear look at the common difficulties meeting facilitators are always juggling, and how best to manage yourself so you can manage all of it with grace.

Your self-directed course experience will include a video recording from a live 90-min interactive, zoom-based teaching where Ten Directions will:

Our team of sincere, well-seasoned, wise, and appropriately-rascally facilitative leaders share what we’ve learned over decades of wrangling the most unruly, uncooperative, and unpleasant groups. Just kidding! ...Not really! But seriously — we’ll share our most illustrative facilitation failures, take a big picture look at the landscape of facilitator challenges, and illuminate the way we work with ourselves and the group to flip a challenge into a source of greater energy, connection, and engagement.

We’ll share with you how we work with difficulty in three dimensions:


Bring order to chaos


Bring the energy in


Be better

And we’ll give you an opportunity to self-assess your most recent facilitator challenge, get insights from a co-created framework, and leave with a newly-empowered confidence so you can handle it better the next time.

What we cover in this course:

Together, we’ll bond over our facilitator nightmares while expanding your inner and outer toolkits by:

Uplevel your online facilitation now.

Once you’ve completed your purchase, you’ll receive an email from us with access to your self-directed course and all your course materials.

Questions? Shoot us a note anytime at:
[email protected]

Please share this invitation!

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Multiple license inquiry


Work with one of our coaches

Get the most out of your course investment

You will receive the course: including 4.5 hours of videos, course materials from each of the 6 modules and a three session coaching process. Your coach will help you to develop your skills and address specific challenges you’re facing. They provide tailored, one-on-one support in how to negotiate some of the most complicated issues facing you and your team, and build lasting capacity. Receive personalized support for learning, making key distinctions and application: • Three sessions with your Ten Directions coach • Supportive skills practice and feedback • Multimodal learning • An accountability structure to keep the learning process focused and efficient Coaching sessions are scheduled at your convenience, following module 2, 4 and 6. 3 Coaching Sessions plus the Inclusion 2.0 Course

$1,200 (normally $1,800)