In my organization, we do feedback a little differently than typical performance reviews. We have what we call GBOP (Get Better on Purpose) sessions with 5-7 colleagues with whom we work most closely. In these spaces we share feedback in support of each individual’s growth. Leading up to the session there is some preparation with
“Let’s have a working lunch so we can make sure to get through all the content.” When a client says something like that to me, I experience contraction and agitation. Why? Because this frame places a premium on the “content” (or the “it”). I am now simply a “content” dispenser and the groups I’m
Recently I was hired to work with an intact team whose presenting issue was poor communication, with associated breakdowns in collaboration and decision-making. They knew they “needed to communicate better,” and by all accounts, they were absolutely right.
Twenty years ago, I made my debut as an organizational psychologist. Perhaps influenced by academics and my former life as an accountant, my envisioned ideal was a neutral, even stoic, helping professional. But I failed spectacularly; I have always had preferences and get very passionate around values, ethics and methods in organizations and leadership. I’m
In my experience, any time we engage in a conversation about our differences with an intention to prove the other side wrong, we’re heading for a dead end. When we take a right-wrong stance to any conversation about difference — whether it’s about race or gender, politics or religion — it reveals that we’re more
As a collaboration facilitator, the vast majority of the work I do is with software development teams, which are notoriously male dominated. In the last few years, the tech industry has become hungry for more women and is throwing a lot of money at “the problem.” Intel announced that it is investing $300M to attract
For most of my career I’ve been involved in the Project and Program Management fields. In 2002, I attended the first PMI Certified Project Management program at the University of British Columbia, and following that I earned numerous certifications in that discipline—from PMI, Agile, and Scrum to Queen’s University Project Leadership Certification and Negotiation and
For the past ten years, my work as a facilitator has primarily focused on diverse groups where multiple stakeholders need to come together around a shared purpose—often large international non-profits or multiple organizations. A year ago, I had a client situation where two people had an intense conflict during a gathering I was facilitating and
Like most kids, when I was a little girl I eagerly anticipated the transition from school to the freedom of summer. But the real highlight for me was the opportunity to travel up the hill to the public library (much more mysterious and shadowy than our protestant elementary school library) once a week to select
